Sitify’s refund policy is generally as follows:

1. Product Issues: If there is a defect in the product, such as printing mistakes, damaged items, or incorrect items, Sitify offers a reprint or refund for the affected item. Customers need to report the issue within 30 days of receiving the order.

2. Shipping Issues: If a product is lost in transit or arrives damaged, Sitify offers a refund or reprint, but this depends on the carrier’s policies and investigation. Claims should be made within 30 days of the expected delivery date.

3. Customer Error: If there is a mistake with the design or order made by the customer, Sitify typically does not provide a refund or reprint. It’s essential to double-check the design and product details before placing an order.

4. Refund Process: Refunds are generally issued to the original payment method or as store credits, depending on the situation and the specific case.

It’s always good to check the specific terms on Sitify’s official website or contact their customer support for detailed and updated information.